Support

At Runestake Casino, we know that smooth gameplay starts with reliable support. Whether you're navigating our exciting slots from Hacksaw Gaming or managing your account with USD transactions via MasterCard or Visa, our team is here to make your experience seamless. We're committed to providing friendly assistance that feels like chatting with a trusted friend, ensuring you can focus on the fun without unnecessary worries.

Experience Instant Answers with Live Chat

Jump into our live chat feature for the quickest way to get help right when you need it. Available around the clock, this option connects you with a real person in seconds, perfect for urgent questions about gameplay or transactions. Most queries are resolved in under a minute, so you won't miss a beat during your session—whether it's clarifying the 20% Rakeback welcome bonus or troubleshooting a deposit.

Reach Out via Email for Detailed Support

For more in-depth issues, drop us a line at support@runestake.com, and expect a thorough response within 24 hours. Our email support is ideal for attaching screenshots or explaining complex situations, like account verification or payment details. Players often tell us how this method gives them peace of mind, knowing we'll follow up until everything is sorted.

Tap Into 24/7 Availability That Never Sleeps

No matter the time zone or hour, our support runs 24/7 to match your gaming schedule. Imagine logging in late at night for some blackjack action and getting immediate help— that's the reliability we deliver. This constant access reassures you that whether it's a quick tip on using Fun Cash or guidance on promo codes for unique promotions, assistance is always just a click away.

Explore Self-Help Resources for Quick Wins

Before reaching out, check our extensive FAQ section packed with answers to common questions on everything from eligible games to bonus validity. It's designed to be user-friendly, helping you resolve simple matters independently and get back to playing faster. Many users find solutions here on topics like minimum deposits or mobile compatibility, saving time while building your confidence in our platform.

Our dedicated support team, knowledgeable in all aspects of Runestake Casino, prioritizes your satisfaction above all. They're trained to handle inquiries with care, from transaction hiccups to gameplay tips, ensuring every interaction leaves you feeling valued and empowered. With us, you're never alone in your gaming journey—help is always ready to enhance your time here.