FAQ

Setting up an account at Runestake Casino is a breeze, designed with US players in mind for a quick and secure process. Start by visiting our homepage and clicking the 'Sign Up' button, where you'll enter basic details like your email, username, and a strong password. We recommend using a unique password to keep things safe, and you'll need to confirm you're at least 21 years old, in line with US gambling regulations. Once submitted, check your email for a verification link—click it, and you're ready to log in. For added security, we might prompt you to enable two-factor authentication right away, which is a smart move to protect your funds. If you're in a regulated state like New Jersey or Pennsylvania, ensure your location services are on for geolocation checks. The whole setup takes under five minutes, and you can immediately explore our games from Hacksaw Gaming. Remember, we only accept USD, so no currency worries. If you run into any snags, our live chat is available to guide you step by step. This process ensures you're compliant and set for fun without delays.

Runestake Casino keeps things exciting with bonuses tailored for US players, starting with our standout 20% rakeback welcome offer. This means you get back 20% of the house edge on your bets, credited directly to your account for more playtime. Unlike traditional match bonuses, this rakeback is ongoing, giving you consistent value as you enjoy slots and other games. We also feature unique promo codes that unlock special promotions—keep an eye on your email or our promotions page for the latest codes, which you enter during registration or deposit. For example, these might include cashback on losses or boosts on specific Hacksaw Gaming titles. All bonuses come with clear terms, like wagering requirements that we'll explain later, and they're opt-in to give you control. We don't have sticky bonuses; ours are non-sticky, meaning you can withdraw winnings from your real money balance first. Eligible games include popular slots and table games, with validity periods typically lasting 30 days. Minimum deposits start at $10 via Visa or MasterCard. Note that offers are verified as of July 2025, and country restrictions apply to ensure compliance in regulated states. Check our terms for maximum cashout rules, usually capped at 10x the bonus amount.

At Runestake Casino, we don't offer traditional no deposit bonus codes, but we provide something even better for US players: Fun Cash that lets you try games without risking your own money. This Fun Cash is available right after signing up, allowing you to test slots from Hacksaw Gaming or other titles in demo mode with virtual credits. It's a great way to get familiar with our platform before committing real funds. If you're looking for promo codes, we use them for welcome offers like the 20% rakeback, which you can activate during registration without a deposit requirement upfront. Just enter the code provided in our promotions— no code needed for Fun Cash, as it's automatically granted. This approach keeps things simple and fair, avoiding misleading claims. Winnings from Fun Cash aren't cashable, but they build your skills for when you deposit via MasterCard or Visa. Verified as of July 2025, this setup ensures compliance in states like Michigan or Nevada. For loyalty rewards, regular players might earn additional Fun Cash through our VIP program. Always review terms for eligible games and any time limits, usually 7 days. If questions arise, email support@runestake.com for personalized help.

Deposits and withdrawals at Runestake Casino are straightforward, secure, and optimized for US players using USD. To deposit, log in, head to the cashier section, and choose from Visa or MasterCard—minimums start at $10 with no fees from our end, though your bank might charge. Funds appear instantly, so you can jump into Hacksaw Gaming slots right away. For withdrawals, request via the same method; we process them within 24-48 hours after verification, with limits up to $5,000 per week. You'll need to meet any wagering requirements first if bonuses are active. We use encryption to protect transactions, ensuring your data stays safe. Common issues? Double-check your card details or contact your bank if declined. Withdrawals might require KYC documents like ID or proof of address for first-timers, aligning with US regulations. No crypto options yet, but our card methods are reliable for states like New Jersey. Track everything in your account history. If delays occur, live chat support is quick to assist. This system emphasizes speed and security, letting you focus on the games rather than logistics. Verified processes as of July 2025.

Wagering requirements at Runestake Casino are key to understanding how bonuses work, ensuring fair play for US gamers. For our 20% rakeback, there's no traditional wagering—it's credited based on your play, but any associated bonuses might require you to bet the amount 30x before withdrawing winnings. This means if you get $10 in bonus funds, you'd need $300 in bets on eligible games like slots from Hacksaw Gaming. We explain this upfront in bonus terms to avoid surprises. Requirements vary: welcome offers are 30x, while others might be 20x for cashback. Only certain games contribute fully—slots at 100%, table games at 10%—so choose wisely. Track progress in your account dashboard. Bonuses aren't automatically applied; you opt-in with promo codes. If you don't meet requirements within the 30-day validity, the bonus expires. Maximum cashout is often 5x the bonus. This setup complies with regulated markets like Pennsylvania, verified July 2025. It prevents abuse while giving real chances to win. Questions? Our support team breaks it down via email or chat.

Absolutely, Runestake Casino is fully mobile compatible, perfect for US players on the go in states like Michigan or Nevada. Our site uses responsive design, so whether you're on iOS or Android, you get a seamless experience without needing an app—just visit via your browser. Enjoy Hacksaw Gaming slots, live dealer games, and more with smooth graphics and quick loading times. Deposits via Visa or MasterCard work flawlessly on mobile, and you can claim the 20% rakeback welcome bonus right from your phone. We recommend a stable Wi-Fi connection for best performance, especially during peak hours. Geolocation ensures you're in a legal area, a must for US regulations. If issues pop up, like screen rotation glitches, try clearing your cache or updating your browser. Mobile users get the same security features, including encryption and two-factor login. Bonuses are mobile-eligible, with no restrictions on games or wagering. Verified as of July 2025, our mobile platform supports all major devices, making it easy to play anytime. For tips, contact support@runestake.com—they're mobile-savvy too.

Runestake Casino boasts a solid selection of games powered by top providers like Hacksaw Gaming, catering to US players with favorites such as online slots, blackjack, roulette, and live dealer options. Hacksaw's innovative titles stand out with high RTPs and engaging themes, perfect for spinning on desktop or mobile. We focus on quality over quantity, ensuring fair play with RNG-certified games. No sports betting here, but our casino lineup includes craps and poker variants for variety. New releases drop regularly, so check the lobby for updates. All games are available in USD, with bets starting low for beginners. Eligible for bonuses? Yes, most contribute to wagering, especially slots at 100%. We don't offer demo modes for all, but Fun Cash lets you practice. Licensed in regulated states, our games meet US standards for randomness and security. Verified July 2025, providers are vetted for reliability. If a game won't load, troubleshoot with our support via live chat. This curated collection keeps things exciting without overwhelming choices.

Yes, Runestake Casino operates under proper licensing in regulated US states, ensuring a safe and legal gaming environment. We're compliant with bodies like the New Jersey Division of Gaming Enforcement or equivalent in states such as Pennsylvania and Michigan, where online casinos are permitted. This means we adhere to strict rules on fairness, player protection, and responsible gambling. Our license details are at the footer of our site—check there for verification. We use certified RNGs for games from Hacksaw Gaming, audited regularly for unbiased outcomes. No offshore vibes here; everything is US-focused with USD transactions via Visa and MasterCard. Licensing requires us to implement KYC and geolocation, preventing underage or out-of-state play. If you're in a non-regulated area, access might be restricted. This setup builds trust, as verified July 2025. Questions about your state's laws? Our support team provides guidance without legal advice. Playing at a licensed site like ours means peace of mind, knowing your funds and data are protected.

The KYC process at Runestake Casino is a standard security step to verify your identity, mandatory for US players to comply with regulations and prevent fraud. After signing up, you'll upload documents like a government-issued ID, proof of address (utility bill dated within 90 days), and sometimes payment method verification. Submit these via our secure portal in your account settings—it's encrypted for privacy. Approval typically takes 24-48 hours, after which you can withdraw freely. We might request KYC before your first payout or if activity seems unusual. This aligns with laws in states like Nevada, ensuring only eligible players participate. No need for in-person visits; it's all online. If documents are rejected, we'll email reasons and tips for resubmission. Verified as of July 2025, this process protects everyone. Delays? Contact live chat for status updates. Once done, enjoy seamless gaming with bonuses like 20% rakeback. It's a one-time thing for most, making future play hassle-free.

Technical issues at Runestake Casino are rare, but we have easy troubleshooting steps for US players to get back in the game fast. If a page won't load, clear your browser cache, disable VPNs (they can interfere with geolocation), and ensure you're using a supported browser like Chrome or Safari. For mobile glitches, restart your device or check for updates. Game freezes? Refresh and try a different title from Hacksaw Gaming. Connection problems often stem from unstable internet—switch to Wi-Fi if on data. If bonuses like 20% rakeback aren't applying, verify you've entered the promo code correctly in your account. We log errors, so note the time and describe it when contacting support@runestake.com or live chat. Our team responds within minutes, often resolving issues remotely. Verified tips as of July 2025 include checking for site maintenance announcements. Persistent problems? It might be device-specific—test on another. This proactive approach keeps downtime minimal, letting you focus on fun.

Runestake Casino takes responsible gambling seriously, offering tools to help US players stay in control. Set deposit limits daily, weekly, or monthly via your account settings to manage spending. We also provide session time reminders and self-exclusion options, from 24 hours to permanent, compliant with state regulations like those in New Jersey. Reality checks pop up to track playtime, and you can access loss limits to cap potential downsides. If needed, link to resources like the National Council on Problem Gambling for free support. Our 20% rakeback encourages mindful play without pressure. All tools are easy to activate—no judgment, just empowerment. Verified as of July 2025, we train staff to spot signs and direct to help. Bonuses include reminders about wagering responsibly. If you're concerned, email support for confidential advice. These features ensure gaming remains enjoyable, not overwhelming.

Security and data protection are top priorities at Runestake Casino, using advanced measures to safeguard US players. We employ SSL encryption for all transactions, protecting your Visa or MasterCard details and personal info from breaches. Two-factor authentication adds an extra layer during login, while firewalls and regular audits keep hackers at bay. Your data is stored on secure servers, compliant with US privacy laws like those in regulated states. We never share info without consent, and KYC verifies identities to prevent fraud. Games from Hacksaw Gaming are RNG-certified for fairness. If suspicious activity occurs, we alert you immediately. Verified security as of July 2025 includes GDPR-inspired practices for global standards. Report concerns via live chat—we investigate promptly. This robust system lets you play confidently, knowing your experience is secure and private.